Trusted Robot Service & Support Since 2022
Need a technician on site? Call 02 8103 2677 for 24-hour breakdown support, or email [email protected].
Operating throughout Australia and New Zealand since 2022, SIRRUS AUTOMATION™ has installed and supported automation systems across manufacturing, warehousing, healthcare and laboratory environments. We provide 24/7 support, preventative maintenance, breakdown assistance, spare parts and technical services to help keep robotic operations running safely and efficiently. Our experienced service team supports all major industrial robot brands, helping customers maximise uptime, extend equipment life and reduce production interruptions.Supporting All Major Robot Brands
SIRRUS AUTOMATION™ provides service, maintenance and technical support for all major industrial robot manufacturers, including:
- Yaskawa Motoman
- ABB
- Fanuc
- KUKA
- Kawasaki
- Universal Robots
We also support robotic cells, palletising systems, machine tending systems, mobile robots, pallet wrappers and associated automation equipment, regardless of who originally supplied or integrated the system.
Service Agreement
SIRRUS AUTOMATION™ offers tailored Service Agreements designed to provide ongoing maintenance and technical support throughout the life of your robotic equipment.
A Service Agreement provides a proactive approach to equipment reliability, helping identify potential issues before they result in costly downtime.
Learn more about our Service Agreements
Service Agreement Benefits:
- Scheduled Annual Services
- Priority Breakdown Response
- 24/7 Technical Support
- Customer Training and Support
- Labour and Spare Parts Discounts
- Planned Upgrade Management
- Preferred Customer Benefits
- Technical Consultancy Services
FAQ
Which robot brands does SIRRUS AUTOMATION™ service?
SIRRUS AUTOMATION™ services all major industrial robot brands, including ABB, Fanuc, KUKA, Kawasaki, Universal Robots and Yaskawa Motoman. We also support robotic palletising systems, machine tending cells, mobile robots and associated automation equipment.
Can you service robots supplied by another integrator?
Yes. We regularly support robotic systems regardless of who originally supplied, installed or programmed the equipment.
Do you provide emergency breakdown support?
Yes. Our national service team provides emergency breakdown support, troubleshooting, repairs and technical assistance to minimise downtime and return systems to operation as quickly as possible.
Do you provide robot spare parts?
Yes. We maintain local spare parts inventories and can assist with sourcing replacement components for all major robot brands.
How often should industrial robots be serviced?
Service requirements vary by application, operating hours and environment. Regular preventative maintenance is recommended to maximise reliability, safety, performance and equipment lifespan.
Why choose SIRRUS AUTOMATION™ for robot servicing?
With extensive robotics experience, nationwide service coverage and support for all major robot brands, SIRRUS AUTOMATION™ delivers independent technical expertise focused on keeping your production systems running.
Email usSpare Part Packages
In the manufacturing landscape, it is critical to keep automation running. SIRRUS AUTOMATION™ offers Spare Parts packages to ensure you aren’t left in a situation where you’re waiting for a specific component for an extended period rendering your line inoperable.
The recommended spare parts package provides the necessary parts to respond quickly to minor or major repair actions to the robot mechanical system. This package is designed for the customer that requires not only a front line of defence against minor equipment failures, but also against more substantial equipment failures. Customers that purchase this package may have production requirements that would deem too costly to wait for a replacement part.
Contact the SIRRUS AUTOMATION™ spare parts coordinator for a customised recommendation on spare parts for your organisation.
Read more about our service agreements
Have questions? We're here to help.
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